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C24 pump keeps losing prime

Hello,

My new C24 pump keeps losing prime. If I connect the inlet and hold the unit at or below the water level (and start it), water will come out the outlet, but as soon as I raise it above the water level it starts sputtering and after a few seconds doesn't pump water anymore. Batteries are fully charged and I can hear it pumping.

What could be wrong?

Thanks for any suggestions,

Martijn.

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